Frequently Asked Questions

What should I do initially ?

Generally to pursue a claim the injury must have occurred within the last three years. However, there are exceptions, for instance for children, the victim of clinical negligence or  where the consequences were not immediately apparent.

Upon contacting us, we will ask for details of your accident and subsequent injuries. An appointment will be made with one of our dedicated personal injury lawyers who will assess your case. This will enable us to see your injuries, the affect that they have on your health, finances and social life. We are then in the best possible position to judge the merits of your case and provide the best advice. There is no obligation to use our services. We will also discuss funding and if we can fund your claim on a ‘no win, no fee’ basis.

What costs can I expect to pay ?

There is no charge for your initial interview and you are not obliged to use our services thereafter. We can offer you a full range of funding options including “No win, No fee”. You do not have to pay any upfront costs and there will be nothing to pay should you lose the case.

Please click here to view all the methods of funding available to you.

We will explain everything in detail so you know exactly what your costs are likely to be before you decide whether to instruct Thomas Dunton.

If you win your case, the defendant will pay most of your legal costs. In some cases clients have to pay for part of the costs out of the compensation they receive. Under Government guidelines, the amount payable varies from case to case. However this money is only paid if you win and we will agree the maximum amount with you at the start of the case.  In some cases people do not have to pay anything towards the legal costs.

What is ‘no win, no fee’?

Another name for a ‘no win, no fee’ agreement is “a conditional fee agreement”. What it means is that should your case be lost, no fee is payable to us.

However, if your case is won your opponents will pay our basic fees. Under Government guidelines, there may be an additional fee, known as a “success fee” which in some cases is payable by clients from the damages they are awarded.

The agreement covers all of your legal costs with us. To limit any financial costs to you should you lose the case, we can also obtain insurance for you against this possibility which will cover your opponents legal costs and for any payments to third parties (such as for medical records, expert medical reports etc).

How much compensation might I get ?

The amount of compensation you receive will depend on the severity of your injuries,  how long they might last and the physiological and financial effects on you. Following your initial interview, we will be able to give you an idea of how much compensation you may be entitled to.

It is also important to record any monies spent as any a result of your accident, for example, travelling to and from medical appointments, loss of earnings, and the costs of medication etc. as this will be taken into account when assessing compensation.

How long does the whole process take ?

A straightforward case usually takes between 9 and 18 months to conclude. If court proceedings have to be issued, it can be 2 or 3 years before compensation is agreed but this is unusual. However the time period will depend on many factors, including how quickly your opponents respond and whether or not you are recovered from your injuries.

Why should I choose Thomas Dunton?

Thomas Dunton is recognised by the Law Society for providing exceptional standards of client care through their Lexcel accreditation scheme. Little more than 10% of law firms in the UK have this distinction. We are also accredited by the Association of Personal Injury Lawyers. Robert Sardo,who heads up our team is also a member of the Law Society Personal Injury panel. When you speak to us you will be talking to a qualified lawyer, not a legal advisor at a call centre. Our first and only priority is to our client and we will strive to achieve the maximum compensation for your injuries.

Will I have to go to Court?

Whilst it is sometimes necessary to attend a court hearing, and if that happens we will take you step by step through the process, it is unusual for a personal injury claim to reach the court room, and issuing court proceedings is always a last resort. It will be our intention to reach a settlement beforehand with your opponents.

What is my first step ?

Please call us on Freephone 0800 146340 or fill in our claim enquiry form. We can then start the ball rolling by arranging your first free interview to discuss your claim.

What our clients say about us:

  • “He always made us feel like we were his most important clients. He provided a fast and professional service with a politeness and discretion that is second to none. We cannot recommend Mr Sardo more highly”.

  • “Thank you for all your hard work. You have been amazing. I will forever be thankful that you were my solicitor.”

  • “Vernon Hadida is by far the best solicitor I have ever dealt with.”

  • “Extremely satisfied with the service which I considered excellent value for money.”

  • “I was very happy with the service. I was always able to speak to somebody that could help me when I telephoned.”

  • “Consistently efficient and vigorous in his application, always acheiving excellent outcomes.”

  • “Extremely fast and professional service with a politeness and discretion that is second to none.”

  • “We will not hesitate to recommend Mr Sardo to anyone wishing to pursue a claim.”

  • “Thank you for all your work on my claim. I am extremely grateful for your assistance.”

  • “Thomas Dunton exceeded my expectations in terms of both service quality and value for money.”

  • I would like to thank Mr Sardo for his help and I would come back to Thomas Dunton if I need a solicitor’s advice again.      30th January 2014

  • Thank you very much for your endeavours for making this all happen and come together – I now feel I can carry on with my life. April 2016

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Thomas Dunton Solicitors